Today, many commercial banks are assaulted by the pressures of globalization, competition from non-banking financial institutions, and volatile market dynamics. They have to be constantly seeking new ways to add value to their services. But the question “What drives performance?” is at the top of the minds of managers and policy makers alike.

Andreas Soteriou and Stavros A. Zenios from Wharton shared the first step in understanding superior performance and, hence, striving for it. Their paper can be found on this url: http://fic.wharton.upenn.edu/fic/papers/97/zenios.pdf.

Gartner Research also has recently published two articles on related to the subject Banking Efficiency. Below are the two research papers that are subscribed under Gartner’s Industry Advisory Services (Banking & Investment Services). This subscription is only for NTU academics researchers’ team.

Banking Efficiency Needs More Than Just Cost Containment

• Published: 7 November 2008 | 17 pages
• Peter Redshaw David Furlonger
• The lack of a holistic approach to efficiency is further damaging the already severe decline in profitability and value of banks around the world.

How Banking CIOs Can Contain Costs While Meeting Increased IT Demands

• Published: 12 August 2008 | 6 pages
• Kristin R. Moyer
• Banking and investment services CIOs need a balanced approach to containing IT costs while meeting increased IT demands.

For NTU community (student and other academic staffs), you can located other Banking & Investment Services related under the NTU Library’s Database page and located for Gartner.

Banking & Investment Services
In a sea of commoditized products and increasing global regulation, IT professionals and business leaders in the financial services industry must invest in the right technologies to support growth, preserve margins and aid in compliance. Gartner Banking & Investment Services industry research, staffed by top industry analysts, provides the critical insights you’ll need to gain competitive advantage.

You can browse under this topic:

• Banking Systems
  
• Bank Channel Strategies
  
• Financial Services Regulations
  
• Fraud Detection and Prevention
  

Please log in via NTU Library’s Database page and located for Gartner.

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