Cheryl Marie Cordeiro talks about her life in Sweden
Cheryl Marie Cordeiro, alumna of DIS (1997 admission), former Miss Singapore/Universe, and current academic and blogger talks about her PhD research and living in Sweden:

Dr. Cheryl Marie Cordeiro (Photo by Jan-Erik Nilsson)
It was not long after graduating with an MSc in Information Studies at DIS that I found myself in Sweden, in early 2003, pursuing a PhD at the University of Gothenburg in a multi-disciplinary and cross-national study of Swedish Management in Singapore. This was supported by an Anna Ahrenberg Foundation grant that paid for most of my research tenure in Sweden. I obtained my PhD in May 2009, after a public thesis defense.
I’ve thoroughly enjoyed my PhD research in Sweden, though the data collection via interviews was done in Singapore in 2004, which put me in touch with 33 top level managers of Swedish owned/managed organizations in Singapore.
I got to know the CEOs and Regional Directors of ‘household’ Swedish brands, such as Ikea, Volvo, SonyEricsson, SKF, etc., who provided insights into how expatriate managers in Singapore brought tacit knowledge of their culture and work expertise, and applied them in re-organizing the organizational structure and sometimes forging new organizational cultures in the Swedish managed Singapore offices.
So I was in a situation to observe how knowledge transfer worked across nations, from parent organizations to subsidiaries, through management and leadership. I had to transcribe 54 hours of interviews, generating a database of more than 260,000 words. I was glad my MSc in Information Studies gave me the appropriate background to manage this huge amount of information!
I applied the coding procedures of Grounded Theory, a qualitative research method often used in organization and management sciences, to sort data into manageable categories. I then used a linguistic analysis method called discourse analysis to uncover core issues of the interviews.
Doing a PhD in Sweden, one naturally gets inducted into the Swedish culture of research and learning. Swedish universities are research oriented, where graduate students are encouraged to apply for private funding of their research projects. The competitiveness contributes to the overall entrepreneurial spirit of Swedish researchers and the creativity of the proposed projects.
I got to know Sweden well – its people, traditions, beliefs, language and lifestyle. As a Singaporean in Sweden, one of my favourite activities is to explore Swedish food culture. As with Singapore, where we have the durian season, and mooncake and bak chang season, food in Sweden is often festival and season related. I’ve written quite a bit about Swedish food on my personal blog (http://www.cmariec.com/blog).

The Semla (Photo by Jan-Erik Nilsson). King Adolf Frederick of Sweden is said to have died of indigestion in 1771 after a royal meal rounded off with 14 servings of semla.
My favourite Swedish culinary delight is the cardamom bun filled with luscious almond marzipan, topped with the softest whipped cream and covered with a sugar dusted cardamom bun lid – the Semla. This bun is usually eaten in a bath of hot milk and makes its appearance in early Spring each year.
I hope to continue to research and write about how Swedish and Singaporean managers work across cultures, create an effective cross-national network and platforms for information sharing, and apply tacit knowledge of their home-country and culture in a different country — in the context of increasing ‘globalization’, ‘glocalization’ and ‘global outsourcing’.
I think it is important to study what happens when we start exporting and transferring not only raw materials and knowledge, but also values, beliefs and traditions, and apply them to organizations on foreign ground.
by Cheryl Marie Cordeiro
Welcome to the DIS Blog!
Welcome to the DIS Blog! The purpose of this blog is to keep students/alumni abreast of happenings in the Division, and to build an online community of DIS staff, students, alumni and friends. Other kinds of social communication channels will be added gradually.
The blog will carry the following kinds of contents:
- General news of the Division and faculty
- Professional issues discussed in the classes
- Research news from faculty and research projects
- Informal news of students, alumni and staff
- News of communities of interest among our alumni/students.
Enjoy the blog and leave us a message.
Grateful thanks to Mr Chia Yew Boon and NTU Library for assistance in setting up and hosting the blog on the library blog site. Yew Boon is a graduate of both our Information Studies and KM programme.
Special Interest Groups
This folder carries postings from Special Interest Groups, now usually called Communities of Interest. Current groups are:
- Science Fiction & Fantasy — hosted by Ivan Chew and Chris Khoo
- Classical Music — hosted by Adrian Heok and Chris Khoo
- History of Libraries & Information Services in the region — hosted by Brendan Luyt and Tim Yap Fuan
Please let me know if you’d like to start a new group.
Jobs Available: Senior Engineer / Engineer
Position: Senior Engineer / Engineer, Planning and Knowledge Management
Employer: Institute for Infocomm Research
Description:
You will assist the team in developing and maintaining the Workflow and Business Intelligence applications deployed in the institute. The deployed tools are either third-party developed or in-house.
You will also facilitate in the archival of institute’s various intellectual property (such as prototypes and completed projects).
Requirements:
• A Master’s/Bachelor’s degree in Computer Science/Computer Engineering/Electrical and Electronics Engineering or related disciplines
• At least 3 years of hands-on technical experience in designing, programming and testing of web based applications using asp, Java script, C# and MSSQL data base
• Hands-on experience in good software engineering practices to develop, test and maintain web based applications
• Proficiency in software development experience (such as Java, C, NET, VB script) and familiarity with development tools and software integration and scripting experience
• Knowledge and skills in the area of project management process and related tools
• Expertise with database and data security solutions
• Prior experience in business process automation using workflow tools is preferred
• Experience in project archival and archival verification, is preferred
• Ability to respond creativity to work under stress and customer-oriented.
Interested applicants should email their resume here.
Alternatively, you may also visit Institute for Infocomm Research for more career opportunities.
Jobs Available: Library Resources Specialist / Senior Library Resources Specialist
Position: Library Resources Specialist / Senior Library Resources Specialist (Technical Position)
Employer: The Li Ka Shing Library, SMU
Job Description:
The Li Ka Shing Library is seeking a flexible, innovative, service oriented staff to join our existing Technical Services team in a six month contract position, with possible renewal. The person will assist in library operations on serials control and processing, e-resources management, and record maintenance, using the library’s Millennium Integrated Library Management system. While full time employment is preferred, the library will consider part time employment for a candidate experienced in Millennium or another international ILMS. The duties involved are as follows:
• Support subscription and renewal of serials and databases
• Utilize library management system to check-in, claim and update holdings
• Manage access to electronic resources
• Collect and prepare materials for binding and monitor the physical processing of bound volumes
• Monitor and ensure accuracy and consistency in record keeping
• Assemble and prepare a variety of statistical data for reports
The successful candidate may also be required to work a regular shift, including weekends at the customer service desk.
Requirements:
• Diploma, preferably in library and information science, or equivalent years of relevant experience in library, academic or research settings
• Suitable applicants with less work experience may be considered for a position at a junior level
• Experience working with an integrated library system and vendor applications will be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills (written and spoken English)
• Ability to work independently on multiple tasks as a member of a team
• Ability to work positively, productively with diverse agencies in an environment of rapid change
• Ability to develop and maintain relations with faculty, staff and students
• A high tolerance for ambiguity yet the capability of working with considerable detail
To apply, please e-mail here. We will be reviewing resumes as they arrive. Only short-listed candidates will be contacted.
Jobs Available: Collection Development Executive
Position: Collection Development Executive
Employer: Civica Library and Learning
Job Description:
Civica Library & Learning is the largest provider of full-spectrum library management solutions in the Asia Pacific Region with a presence in Singapore, Taiwan, Hong Kong, Brunei, Australia, New Zealand Fiji. Our significant customer base covers public libraries, universities, polytechnics, schools and specialist libraries. Civica is also a partner in ‘Building Schools for the Future’ in the UK and is expanding its Learning Solutions business within the Asia region.
We are seeking a Collection Development Executive to fulfill the following responsibilities:
• Review and analyse customers’ collection needs and publishing trends to identify strategic areas for development
• Project manage new initiatives
• Work with vendors to source for quality and relevant publications
• Identify new sources of supply
• Design and implement promotion strategies
• Handle customers’ inquiries
• Review and update collection policies
• Staff supervision and training
• Other duties as and when assigned
Requirements:
Successful candidates must preferably have a library qualification and/or working experience in book publishing or in retail industry. They should also be proficient in simplified and traditional Chinese.
To apply, send your CV stating expected salary here
Jobs Available: Information Services Assistant Manager/Manager
Position: Information Services Assistant Manager/Manager
Employer: Economic Policy Department, Monetary Authority of Singapore
Description:
You will be part of the Information Resource Centre team supporting the information and research needs of the authority. Your primary responsibility is manage the procurement of books, serials and electronic databases. Duties include overseeing order/receipt/payment processing and renewals for serials and databases, as well as interacting with vendors and user departments to evaluate existing and new resources. You are expected to contribute to other professional work, such as providing current awareness alert services, and conducting induction programs. The candidate will contribute in a team setting.
Requirements:
• A good University degree and a Post-graduate qualification in Library and/or Information science, with 1-2 years’ of experience is preferred but not mandatory.
• Good understanding of economics and finance issues with keen interest in current affairs.
• Proficient in the use of technology and computer applications such as MS Access and Excel.
• Budget/fiscal planning experience will be an advantage.
• Demonstrated analytical and organizational skills.
• Attention to detail and accuracy.
• Team player with good communication, presentation, interpersonal skills.
• Self-motivated, resourceful and service-oriented.
For more information and to apply, please click here.
Jobs Available: Digital Library Systems Specialist
Position: Digital Library Systems Specialist
Employer: Li Ka Shing Library, SMU
Job Description:
The Library seeks a dynamic, innovative and service-oriented professional to join the Digital Library Systems Team in supporting and enhancing the new systems. Reporting to the Systems Librarian, the Digital Library Systems Specialist is primarily responsible for managing the Institutional Repository (IR). Other duties and responsibilities include, but are not limited to: assisting the Systems Librarian in managing the Digital Library systems including Millennium, the ILMS, and the other system modules from Innovative Interfaces Inc.; helping support the Library RFID management system; identifying and analyzing user requirements; providing optimal operation of information systems and supporting other technical staff in meeting user needs. The successful candidate will work in conjunction with the University Webmaster to support the library website and with the library staff to introduce web services and coordinate and support content development.
Requirements:
• Bachelor’s degree in Computer Science with minimum one year experience in web programming or equivalent qualification with minimum three years experience in web programming.
• Experience in Java web application, web services development, and HTML/XML/XSLT/XPATH, CSS, PHP, MySQL and JavaScript required.
• Experience with Unix-Linux and Windows operating systems.
• Ability to work independently and within a project team.
• Strong analytical and problem-solving skills.
• Excellent communication and inter-personal skills, including ability to liaise with vendors and users.
To apply, click here
Jobs Available: Reference Librarian
Position: Reference Librarian
Employer: Li Ka Shing Library
Description:
Singapore Management University, a 10 year old vibrant research university, comprising of six schools will be growing its graduate programs over the next few years. SMU is in the planning phase for the construction of a law school building and library for its new law school.
The Li Ka Shing Library Information and Instructional Services team is filling a reference librarian position. The activities involved in the role are listed below:
• Provide research and reference services to faculty, staff and students
• Develop and present orientation and training programs in the use of library resources and databases
• Develop and provide research and training material in support of the programs
• Coordinate and purchase material to support the designated programs
Requirements:
Only candidates with a Masters in Library or Information Studies, preferably onsite from an accedited institution or minimum 5 years’ relevant experience in a research institution will be considered.
To apply, click here. Resumes will be reviewed as they arrive. Candidates must be eligible to work in Singapore. Local term applies. Only short-listed candidates will be contacted.
Jobs Available: Reference Librarian
Position: Reference Librarian
Employer: Lien Ying Chow Library, Ngee Ann Polytechnic, Singapore
Description:
Lien Ying Chow Library is seeking a reference librarian to manage, develop and promote the use of library resources and information services. Knowledge of reference and information resources on both print, CD-ROM and on the Internet will be an advantage. You will also be required to handle reference enquiries, conduct research skill sessions to promote information literacy, develop course contents and e-learning courseware for access through the net.
Requirements:
- A good degree preferably in Science, Engineering, Computer Science. A recognized professional qualification in Library and Information Science will be an advantage
- Minimum 2 years of experience in performing similar operations
- Good communication skills both oral and written
- Strong customer service orientation
- Team leading ability with good interpersonal skills
Jobs Available: Librarian / Senior Librarian
Position: Librarian / Senior Librarian
Employer: Scholarly Communications Unit / Subject Library
Description:
NTU Libraries is seeking a library professional with an interest in scholarly communications and research publishing to undertake a role as librarian (Scholarly Communications) for NTU Libraries. The successful candidate for this new position will be part of a new Scholarly Communication Unit which reports to the University Librarian. The SCU is tasked with ensuring that NTU researchers are able to maximize the impact of their publishing and have that impact reflected globally.
The successful candidate will have a strong external focus and will be required to liaise with relevant units and individuals across the university and beyond. They will also be required to work closely with staff in relevant Library Divisions such as the Library Technology Division, the Instructional Services Division and with the Science and Business libraries.
The successful candidate will also provide services as a subject librarian and will be involved in collection development, instruction, reference services and management of electronic resources in a specified subject discipline.
Requirements:
Successful candidates should have:
• M.Sc. degree in Library and Information Science (or an equivalent qualification)
• Sound experience in an academic library setting
• A strong undergraduate degree in a discipline relevant to NTU teaching and research
• Interest in and understanding of the scholarly communications environment
• Ablility to work on multiple assignments independently, as well as to work with a small team
• Excellent communication , organizational & analytical skills
Herman Wins Inaugural LAS Library School Scholarship
Congratulations to Herman Felani on being awarded the 2009 LAS (Library Association of Singapore) Library School Scholarship to undertake the MSc Information Studies programme at NTU. Herman received the award from Prof Tommy Koh, patron of LAS.

Herman receives LAS Scholarship award from Prof Tommy Koh



