Category Archives: Service Highlights

Brief information and description of some library services that users may not be aware of or familiar with. The post should provide links to further information, access to services and related resources.

Peer into the crystal ball – the future of IT in manufacturing operations


Find out why and what insights can be drawn from Mr. Dan Miklovic, Service Director, Manufacturing Research Team, Gartner on Monday 18 May 2009, 02:30 PM – 03:30 PM at Lee Wee Nam Library Level 4 (Library Instructional Room).

Event Date         : Monday 18 May 2009, 02:30 PM – 03:30 PM
Venue                 :  Lee Wee Nam Library Level 4 (Library Instructional Room)(Location Map)
Organiser           : NTU Library (Email:   Tel/Fax: (65) 65137605 )

Manufacturing automation, process control systems and information technology are converging. Regulatory demands and economic pressures are forcing manufacturers to relook at the relationship between engineering, business operations and finance. Commercial IT platforms that should be the solutions are often seen as the primary obstacles. Find out why and what insights can be drawn from Mr. Dan Miklovic, Service Director, Manufacturing Research Team, Gartner.

The presentation will cover:
1. Major IT trends in manufacturing operations
2. Challenges faced by manufacturers trying to integrate IT into the  manufacturing environment
3. Lessons that can be drawn

Light refreshments will be served.

Dan Miklovic’s biodata:
Daniel is a vice president in Gartner’s Industry Advisory Services, where he is the agenda manager and service director for Gartner’s manufacturing research team. Mr. Miklovic also leads Gartner’s natural resources industry coverage. His personal research agenda is focused on enterprise asset management; environmental, health and safety systems; quality management systems; manufacturing-specific service provision; and business transformation through the application of Lean Six Sigma.

Prior to joining Gartner 13 years ago, Mr. Miklovic had 20 years of industry experience with companies such as Emerson Electric, Weyerhaeuser and Scott Paper, as well as several consulting companies and software supplier Aspen Technology. In addition, Mr. Miklovic was an adjunct faculty member of Central Washington University for 16 years. He has served on the program advisory boards for Central Washington University, Pierce College and ITT Technical Institute, advising on industry and academic partnering issues. Mr. Miklovic is the author of a college text on data communications; the author of chapters in engineering handbooks related to data acquisition, statistical process control and computer-integrated manufacturing; and the author of more than 30 technical papers.

“Being the team agenda manager for our manufacturing clients allows me to take my 30 years of experience and help clients solve real problems. The analysts — particularly our industry team members — play off each other, bringing multiple perspectives to every client question. It is an environment where we are continuously learning and working collectively for the client, and that makes being a Gartner analyst so rewarding.”
To attend this seminar, please register. Strictly up to 20 seats only.

Thank you.

Extended opening hours of Lee Wee Nam Library

Opening hours will be extended for the Lee Wee Nam Library during the exam period.

Lee Wee Nam Library Extended hours
13 Oct -27 Nov 2008

Mon – Fri: 8.30am to 11.30pm
Sat: 8.30am to 7.00pm
Sun: 9.30am to 4.30pm

Closed on public holidays (27 Oct Deepavali)
Lee Wee Nam Library will close at 9.30pm on 28 Nov 2008.

Services available:
1. Loan services:
Only self-service loans using self-checks will be provided

2. Photocopying services:
Self-service photocopying on weekdays during extended hours.

3. Network printing:
Weekdays: self-service black and white network printing during extended hours.
Sat & Sun: according to Lee Wee Nam Library’s operating hours
Printing Room hours will be extended only on Saturdays and Sundays. Closed on public holidays.

4. PCs:
PCs will be available for use during the extended operating hours.

Looking for a journal article that cannot be found in NTU Library?

What is document delivery?
Document delivery is a service provided by NTU Library to obtain copies of documents such as journal articles, conference papers, standards, patents, theses, etc which are not available in our collection. For example, if you are looking for a journal article that will aid in your research or project work, you can make a request for it via our document delivery service and we will scour our suppliers and other libraries to find you that article.

Do I have to pay?
Document delivery is a fee-based service but the Library will subsidize the procurement of documents requested by eligible staff and students subject to request quotas, availability of allocated Library funds and the requester’s access to research funds. The Library will only subsidize requests for students and staff who have no access to research/teaching materials funds and must declare that they are using the requested documents for their research, teaching or project work.

How long do I have to wait?
The turnaround time is usually around 5-14 days, depending on which supplier/library has the document in its holdings, the method of delivery it uses and the type of document it is. If you need the document urgently, you may like to request for the fast service but the charges might be more.

How do I make a request?
For students, you will need to download and fill in the request form here. For staff, you will have to request it via Stafflink under Resource Request> Library Services> Document Procurement/Photocopy Request.

For more information, please click here.