||The essential guide to telecommunications
||Dodd, Annabel Z.
The Essential Guide to Telecommunications, 5/e is the non-technical guide to today’s fast changing telecommunications industry. Long-time consultant Annabel Z. Dodd reflects every important new trend and emerging technology, from cloud services to social networks, mobile video to telepresence. This edition reveals how the telecom market has evolved from a low-margin ‘commodity’ business to a higher-margin customer-oriented services business targeting key verticals from finance to healthcare. [As taken from Syndetics]