Past Postings

Group 2 – Library Task : Use a study space for a group meeting or study session

Joan Wee1 Comment

Team members : Bee Eng, Xiufeng, Jenny, Yali and Joan

Who : UG, 3rd year, EEE

  1. Google ntu library book study room
  2. Go to Library facilities booking page
  3. Login Facilities Booking system
  4. click on booking “Library facilties”
  5. select library first
  6. choose a facility type
  7. point 3 choose the type of room
  8. click book
  9. choose the time that I want
  10. select one hour in slot
  11. adjust the time at the side bar (and you can only book one day in time)
  12. click “submit (NOTE: must come to Library to book or must must install VPN)
  13. Go library
  14. Go to Library facilities booking system
  15. Click “Administrative module”
  16. Click “My Booking”
  17. Click “Check-in”
  18. Collect equipment bag from services desk
  19. Walk to level 2 to use study room

Journey Mapping: Use an e-book offline

Ng Chay Tuan1 Comment

Library Task: Use an e-book offline

Rewritten Task: Complete supplementary reading while commuting

Who: Postgraduate student, part-time from WKWSCI

1. Login to NTULearn to check and access reading list for the week.

2. Click the URL of title (The Hot Zone) that is directed to the e-book at OverDrive.

3. Login page to NTU network. [Online presence] LOGIN SCREEN IS NOT OPTIMISED ON MOBILE DEVICES, SUCH AS HANDPHONE.

4. Login to OverDrive via NTU OverDrive website. Borrow the title.

5. Click download ‘ePub ebook’ to read offline. BUT needs Adobe Digital Editions authentication page.

6. Cannot download! Call CMIL librarian for help.  [personal contact]

7. Attend tutorial unprepared for this week 🙁

 

Rewritten Task : Adjunct Professor [Group VIII]

Lena Sam1 Comment

CHARACTER: Adjunct Prof. Raymond Lim [or Mah Bow Tan or Lui Tuck Yew]

TASK: Access to scholarly, technical and professional journal, data, resource, etc

1. AP Lim emails askalibrarian@ntu.edu.sg to access scholarly, technical and professional journal, data, resource, etc related to transport management in particular to rapid transit

2. AP Lim receives email from RAD librarian with 2 proposals:

A. Could we meet up to discuss further in his office in NTU or in library
B. Meanwhile please use OneSearch to find relevant scholarly material, here’s the link to OneSearch: …

3. AP Lim asks to meet at 6 pm before his lecture and receives confirmation to meet

4. AP Lim travels to NTU and meets RAD librarian at his office.

5. AP Lim receives library orientation from librarian.

[And they all lived happily ever after …]

 

 

Library User Experience – Group 1

Debra Bernadette L’Angellier1 Comment

Senario 1 – Print an essay before class
Assumptions
– The student is in Lee Wee Nam Library and does not have a laptop
– Using the PC available in the library
– Know the excat title of the article
– Article has the full – text PDF available

1 Go to a library computer and log in
2 Type in thr title of the article in One Search
3 Select the correct article from the result list
4 Click on the PDF icon
5 Click the print icon
6 Go to the printer room
7 Enter his/her usre name in the print release machine
8 Selects the print job
9 Tap EZ LINK card to print for payment
10 Retrieve the printed article

———————————————————————–
Senario 2 – Get a good grade for assignment
Assumption (Same as above) and faculty ask him to find for more resouces in the library, so he/she wants to ask a librarian for help

1 Approaches the Service Desk to ask for help
2 Service staff or SA directs him/her to RAD
3 Ask the librarian how to do seraches and citation properly
4 Shown a list of materials
5 Chooses the articles he wants
6 Ask librarian to save the choosen articles in his/her thumbdrive
7 Look through the articles he/she has choosen

Session 21: UX

Balbindar Kaur Dhaliwal1 Comment

Group V: Spend the least amount of time and effort on changing styles when submitting for conferences/publishers

Persona: Spammie the first year postgraduate student from SPMS

Journey map to change styles in endnote:
1. Spammie finds out from his supervisor that he should use latex, and not endnote.
2. As this is a library assignment: Spammie googles ntu endnote.
3. Spammie downloads endnote from the library site and gets error message.
4. Gets administrator right from NSS IT and download to their office pc.
5. Tries to download to Macintosh and gets error message.
6. Contacts library ISD and download to mac.
7. Googles endnote change styles, goes to LWNL or a subject library to find out how to change the styles, contacts askalibrarian service to find out how to change styles, and contacts subject librarian for help.
8. Goes to youtube and does the necessary.

By: Balbindar, Jing Wen, Junjie, and Wei Yeow

Group IV Activity

Frank Seah Eng Kiat1 Comment

Member:
Esther, Yew Boon, Frank, Alan, Hedren, Bella

Library Task: Put a book on reserve for my class

  1. Seek assistance/information:
    1. Ask fellow professors regarding the procedure
    2. Search NTU Library Website / Google
    3. Refer to Subject Librarian welcome email
  2. (Assuming they choose to visit the library) Find and visit nearest Library (Chinese Library)
  3. Approach service desk counter
  4. Send the list of books and other necessary information to library
  5. Wait for acknowledgement / notification from the Library

PD session 21 – Group VII

Ng Mee Ling1 Comment

Members: Leena, Vincent, Samantha, Su Nee, Mee Ling, Tint
Rewritten Task: Make my publication easily searchable on Google Scholar & increase my citation count

Steps:
1. Upload paper in ResearchGate.
2. Email paper (accepted version) to subject librarian to deposit into institutional repository
3. Save and share it in Mendelay
4. Write about it on his NTU blog
5. Update his NTU academic profile page
6. Tweet about it
7. Share it on Facebook
8. Share it on Reddit
8. Update it on Google Scholar profile
9. Update it on ResearcherID Profile
10. Update it on ORCID
11. Update it on Altmetrics profile
12. Email to personal and professional mailing lists
13. Do a show-and-tell at new Lee Wee Nam Library research commons
14. Create a video on sharing the paper using the Recording Room at LWNL
15. Share video on Youtube
16. Upload research data on NTU data repository for possible data citation count (which might lead to higher paper citation count)
17. Create digital project with NTU Libraries

 

 

Group III Activity – Journey Mapping

Ng Kiak Peng1 Comment

Library Task: Attend a library event

1. Receives email from subject librarian regarding event at ADML / Sees poster posted at school’s notice board / Sees poster on notice board of ADML / Hears about event from friends / Happens to be at ADML when event takes place

2. Registers via link given on poster / email or scans QR code to access registration webpage

3. Jots down date and time of event on mobile phone

4. Receives email reminder about event from library before day of event

5. On day of event, makes his way to the library

6. Locates ADML easily as he has been there before

7. Enters ADML

8. Says hello to friends who are attending the same event

9. Walks together with friends to event location e.g. cinema room

10. Looks for a seat

11. Attends event

12. Asks questions

13. Interacts with the librarian in charge of event

14. Provides feedback about the event by filling up a feedback form

15. Notes down date/time for next event

16. Enjoys the sumptuous refreshments provided

17. Exits library building

Group Members: Law Loo Shien, Ng Kiak Peng, Padmaja, Wu Yao Yao

User Experience in Academic libraries – How to get our users to fall in love with our Library

Joan Wee

User Experience (UX) design is a powerful framework or philosophy for improving and transforming libraries. Edward will guide you in designing for your library with the user experience in mind, so that you can deepen the connection your library has with its community, and make our Library a place that people love to use. You will be creating a journey map for our users, identifying and assessing the touchpoints.

1.Qns
2.Materials
3.Activities
4.Postings

Pre-Session Questions/Reflections

s21survey

Presentations

Download PDF

Activities

Get into 8 groups and create the Journey Mapping for the following :-

Group I
Library Task: Print an essay before class
Rewritten Task: Get a good grade for this assignment
Who: Undergraduate student, 2nd year from School of Humanities & Social Sciences

Group II
Library Task: Use a study space for a group meeting or study session
Rewritten: Read or study in a quiet space
Who: Undergraduate student, 3rd year from School of Electrical and Electronic Engineering

Group III
Library Task: Attend a library event
Rewritten Task: Get entertained or learn something in a group setting
Who: Undergraduate, 1st year from School of Art, Design and Media

Group IV
Library Task: Put a book on reserve for my class
Rewritten Task: Allow students to access reading materials
Who: Assistant professor from Nanyang Business School

Group V
Library Task: Use tools such as EndNote, Mendeley, fulltext@NTU that can help me in my research work
Rewritten Task: Spend the least amount of time & effort on changing styles when submitting for conferences/publishers
Who: Postgraduate student, 1st year from School of Physical and Mathematical Sciences

Group VI
Library Task: Use an e-book offline
Rewritten Task: Complete supplementary reading while commuting
Who: Postgraduate student, part-time from Wee Kim Wee School of Communication and Information

Group VII
Library Task: Submit my published paper on DR-NTU
Rewritten Task: Make my publication easily searchable on Google Scholar & increase my citation count
Who: Assistant professor from School of Biological Sciences

Group VIII
Library Task: Access to a database not subscribed by our Library
Rewritten Task: Access to scholarly, technical, and professional journals, data, resources, etc.
Who: Adjunct professor

Postings

Click here for a list of Postings under this session.