Conference paper: Framework for analyzing organizational stories
Lee, L.-P., Liu, H.-W., Shi, D.-M., Khoo, C.S.G., & Pang, N. (2013). Developing a framework for analyzing organizational stories. In The 5th International Conference on Asia-Pacific Library and Information Education and Practice (A-LIEP 2013): Proceedings (pp. 260-271). Khon Kaen City, Thailand: University of Khon Kaen, Faculty of Humanties and Social Sciences. Summary: Stories are becoming an increasingly important knowledge management and knowledge sharing tool to communicate ideas, values and experiences both to internal organizational members and to external stakeholders. This paper reports an initial effort to develop a framework for the analysis of organizational stories. The framework has two major parts: the story framework comprising six elements, and the interaction/communication framework. The six elements of a story are: Background to the story—the context in the story itself, the prior situation and events leading up to the story. Core of the story—the essence or summary of the story, the...
Conference paper: A user study of the Singapore Memory Portal to derive a taxonomy for content organization
Srieedar, J., & Khoo, C.S.G. (2013). A user study of the Singapore Memory Portal to derive a taxonomy for content organization. In Proceedings of the 2013 Digital Heritage International Congress, 28 Oct-1 Nov 2013, Marseille, France (IEEE catalog no. CFP1308W-USB, pp. 297-305). Summary: This paper reports an initial user study of a cultural heritage portal called Singapore Memory Portal that was set up in Singapore to collect people’s memories related to the history, culture, society, life and landscape of Singapore’s past. The study sought to find out users’ expectations of the content of the portal, how they search and browse the portal, and what they learn about particular historical or cultural topics from reading postings in the portal. The goal is to derive a taxonomy to organize the portals’ content for browsing and learning. For this initial study, 12 Singapore citizens were interviewed to find out what topics...