CTS Service FAQ
Frequently Asked Questions (FAQ) on CTS
When is the pilot launch until?
Our pilot launch at Punggol 21 Community Club ends on 28 February 2021.
Are there registration slots available?
All registration slots for the pilot launch have been FULLY BOOKED, you can click here to sign up for the waiting list. You will be notified if there are any vacancies available in this pilot, or at our next launch.
How long is each appointment?
Each appointment session lasts 20 minutes.
What happens when I visit your booth?
Our volunteers will be on-site to assist you. Remember to do your SafeEntry check-in and have your temperature checked. We will register you by going through a questionaire before you enter the booth.
What are the stations involved within the booth?
There are four parts that our volunteers will take you through. First, you will have an image of both right and left eyes taken with the eye camera. Next, you will measure your body weight, BMI and body fat percentage using a smart weighing scale. Thirdly, you will be handed a blood pressure monitor to record your blood pressure and heart rate. Lastly, blood sugar level will be measured using a glucometer.
What can I do with the health monitoring report?
With the printed health monitoring report, you may consult your doctor for follow-up or keep as a reference. The results obtained through CTS are meant for personal health monitoring. It does not replace annual checkups and doctor consultation for diagnosis. Abnormalities detected will serve as a recommendation for a follow-up action.
Update: The eye results will be pending analysis for notification to you later.
Can I book this service for my family members?
You may help your elderly parents to book the service with their consent. However, we are priorising those aged 50 years old and above with CHAS, Pioneer and Merdeka generation card, and those who had their routine check-ups deferred due to Covid-19 pandemic. We also welcome .
What is next after this pilot launch?
We are thankful for all the support from our partners, sponsors, volunteers and public. We hope to expand this scheme to other community partners and regions soon.
About CTS
Who are the organisers of CTS?
CTS is co-founded by a team of graduate students from Nanyang Technological University Singapore in 2020. Currently, our organising committee comprises of graduate students from Interdisciplinary Graduate Programme, NTU Graduate College and Lee Kong Chian School of Medicine as well as medical undergraduate students. The background of the team is multi-disciplinary from various institutes ranging from NTU Institute for Health Technologies, Ageing Research Institute for Society and Education to Energy Research Institute @ NTU.
I am interested in partnering CTS, who can I contact?
If you are keen to partner Community Telehealth Service (CTS), you may reach out to Alvin Chew at CHEW0357@e.ntu.edu.sg
I am interested to join CTS as a volunteer, who can I contact?
You can sign up via the online forms as a student volunteer (for NTU graduate students), or community volunteer (for public).
I am interested to conduct a media interview on CTS, who can I contact?
For media-related enquiries, you may reach out to Soon Keong at WEES0021@e.ntu.edu.sg