Launching Sneakers, Managing Influencers: A Day In The Life Of A Brand Marketing Intern At Nike

Launching Sneakers, Managing Influencers: A Day In The Life Of A Brand Marketing Intern At Nike

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Launching Sneakers, Managing Influencers: A Day In The Life Of A Brand Marketing Intern At Nike

Not many of us can say that we’re working at our dream company, but AJ Sun certainly can. He began playing basketball at the age of 10, sparking a lifelong passion for sports – along with a growing collection of stylish sneakers. It’s no surprise that Nike – one of the world’s most recognised sportswear brands – was high on AJ’s list of dream companies to work for.

“I’ve grown up with this brand for pretty much my entire life,” AJ explained. “Getting the chance to work at Nike has been a dream come true for me.”

This opportunity came when he received an internship offer from Nike, soon after completing his MSc in Marketing Science (MMS) at Nanyang Business School (NBS). Five months into his role as a Brand Marketing Intern, he shares a look behind the scenes of this sportswear giant – and how his MMS experience has set him up for success.

 

A day in the life of a Brand Marketing Intern at Nike

As a basketball lover, AJ’s role in Nike was a stroke of serendipity – his internship centres on the company’s Jordan brand, created in collaboration with basketball superstar Michael Jordan. His Shanghai-based team manages brand marketing for Jordan streetwear, building the brand’s presence within the Greater China region.

AJ’s day-to-day tasks include product seeding – a strategy in which brands gift products to influencers in their niche.

Asst Prof Charlene Chen

“I manage our relationship with influencers, such as athletes and celebrities, by sending them products they can wear or use in their daily lives,” he shared. “When they enjoy our products, it enhances our brand image.”

When new products are in the pipeline, AJ is also involved in creating captivating product stories for the launch. Right now, he’s working on a campaign for an upcoming Jordan sneaker release this December.

“We work with other teams, such as the Retail team and the Brand Creative team, to come up with storytelling that connects with local communities,” AJ explained. “What innovative stories can we share to bring these sneakers to Chinese customers and let them understand our brand heritage?”

As a young person, AJ is able to bring fresh perspectives to the table. “One big problem that many brands face is not knowing how to engage with younger consumers,” he said. “So my team welcomes my opinions and insights, like ‘What do young people care about these days?’”

As a proud owner of many Nike shoes, AJ feels lucky to be a part of this journey. “In the past, I was always curious about what goes on behind the scenes,” he recalled. “Now I understand the hard work it takes, but I really enjoy learning and knowing all this backstory.”

 

Honing the art of communication

While marketing calls for effective communication with customers, AJ has learnt that strong workplace communication is just as important in a large company like Nike.

In early September, Nike organised a tour of China for four athletes from America’s National Basketball Association (NBA). It was the biggest event of the year for Nike’s Greater China Headquarters, with hundreds of employees across different teams preparing for the visit.

“The preparations started pretty much from the moment I joined Nike in June,” AJ shared.

“In that short period, I had to collaborate with so many different functions in the company: PR, retail marketing, brand creatives, and more. Communication was so important because we had to get everyone on the same page to ensure the tour ran smoothly.”

More communication challenges arose during the tour, when AJ was tasked to take care of some hip-hop dancers flown in from France. “My role was more like an agent – getting them from one place to another according to schedule, but also making sure they’re having a good time,” he explained. “I had to find ways to communicate that would bring them on board with our plans.”

Although not everything unfolded according to plan, AJ appreciates how much the experience has honed his adaptability. “I learnt that you sometimes have to go with the flow, even though it doesn’t follow the script,” he shared.

 

Learning in a multicultural classroom

Even before his stint at Nike, AJ’s experiences in NBS’ MSc Marketing Science programme had prepared him to communicate successfully with diverse people. His MMS cohort brought together professionals from all over the world, offering him the perfect training ground to become a well-rounded communicator.

In fact, this multicultural setting was a key reason that drew him to study in Singapore. Having grown up in Shanghai and completed his bachelor’s in New York, AJ wanted to challenge himself in a brand-new environment.

“Although New York is super diverse, I didn’t have many chances to interact with people of diverse Asian cultures,” he said.

“At NBS, I had course mates from China, Malaysia, Indonesia, and more. This trained my ability to engage with different people and adjust my working style.”

The NBS curriculum features a multitude of hands-on group presentations and real-world projects, giving participants many opportunities to connect and build friendships. “The programme does a good job of bringing different people together, but it’s up to you to engage in class as well,” AJ advises. “Everyone’s nice, and you’ll definitely learn more by engaging with your course mates.”

 

A passport to success anywhere in the world

AJ’s post-Nike career path remains up in the air. While he plans to pursue marketing, he’s taking the time to explore his options across different cities.

“Which city do I want to explore in the next phase of my life? It really depends on where I’ll find the best opportunities,” he shared. “Singapore was a fresh challenge for me, and I want to take on new challenges in the future.”

For now, AJ remains focused on learning as much as possible during his time at Nike – leaving his next steps to destiny.

“If I give myself too much pressure and try to rush my decision, it might not lead to the best outcome,” – these are his words of wisdom. “There’s a timing for everything, and the next step will come when the time is right. Don’t stress too much – mental health is the most important thing.”

Wherever his next adventure takes him, AJ is confident that his MMS degree will open doors for him.

“NBS is a recognised institution around the world, and Singapore is well-known as a global city,” he concluded. “I’d definitely say that this degree gives me the ability to go anywhere in the world.”

 

Find out more about the Master of Science (MSc) in Marketing Science (MMS) here.

 

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How This Nanyang MBA SPAN Team Created a Sustainability Plan with Strategic Thinking

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How This Nanyang MBA SPAN Team Created a Sustainability Plan with Strategic Thinking

In business, you either sink or swim on the strength of your agility, adaptability, and strategic thinking. To prepare for this, participants of the Nanyang MBA programme at Nanyang Business School (NBS) go through a rigorous project known as Strategic Projects at Nanyang, or SPAN.

The SPAN project challenges Nanyang MBA participants to solve pressing issues in industries often unfamiliar to them, testing their ability to apply classroom knowledge to real-world business challenges.

One Nanyang MBA team embarked on this journey with Climate Smart Ventures (CSV), an advisory firm dedicated to advancing the energy transition in Asia. Teamwork, mentorship, and applying their MBA learnings successfully saw them through – but the path was filled with challenges.

 

A challenge of both scope and scale

CSV is deeply involved in sustainability projects across Asia, aiming to accelerate the transition from coal to clean energy in a managed and strategic manner.

As part of their efforts to identify new growth and investment opportunities in the “transition finance” or sustainable finance space, CSV sponsored a SPAN team to help execute a go-to-market strategy in the transition finance or sustainable finance space.

CSV asked the team’s participants – Ega Varian Soemarliu, Carolyn Cheong Chee Lee, Meta Yunita Pramasetio, Patel Shivam, and Totokawa Masato – to create a plan with clear KPIs, recommendations for new products and services, and an investment roadmap to support the proposed initiatives.

The challenge was immense due to the interdisciplinary nature of CSV’s goals and the magnitude of change required to implement any solution. The team had to integrate knowledge from domains like finance, energy, regulations, and sustainability.

 

Putting the team together

Goh Kia Hong, SPAN academic director, emphasised the importance of this capstone project for Nanyang MBA participants. “This hands-on experience allows participants to test their skills in a dynamic business environment,” he said. “Additionally, the programme’s focus on diversity within teams exposes participants to different perspectives.”

True to the SPAN programme’s emphasis on diversity, the Nanyang MBA team reflected its members’ variety of educational and professional backgrounds. “This enabled us to understand and learn things from each other’s perspective, knowledge, and experience,” Ega explained.

Each team member played a crucial role in the project:

  • Carolyn Cheong Chee Lee served as the team’s primary liaison with CSV, ensuring smooth communication and alignment with the client’s expectations.
  • Meta Yunita Pramasetio was instrumental in designing, editing, and formatting presentation decks, making complex information accessible and engaging.
  • Patel Shivam was the go-to person for crunching numbers and generating insightful data analyses that informed strategic decisions – an ideal role given his background in data analytics.
  • Totokawa Masato was the team’s “finance guy,” taking the lead in interpreting financial reports and drawing conclusions that guided the team’s recommendations.

Ega himself brought valuable insights from Indonesia’s pulp and paper sector. “I shared my experience in the manufacturing industry: why it relies on dirty energy sources to generate power, and the effort needed to shift to greener energy sources,” he said.

A cohesive team spirit drove the Nanyang MBA team from the start. “We have often worked together as a team – we understand each other’s personalities, strengths, and weaknesses,” Ega noted.

The team prioritised face-to-face meetings and often shared meals after discussions. When disagreements arose, they employed a democratic approach. “We listened to every opinion without judgement or interruption, then discussed pros and cons in detail,” Ega recalled. “If we couldn’t agree on things, we voted. Once a decision was made, everyone collaborated to make things happen.”

 

SPAN mentors: guidance and experience

While Ega had direct experience in the energy and sustainability sector, most of his teammates did not – a factor that surprisingly worked to their advantage.

“The clients are focusing on their business every day; they may not be able to look beyond their problem,” explained Mr. Goh. “Since the SPAN group approaches the company’s operations without preconceived notions, they can critically assess opportunities with an open mind.”

To help maximise their project’s impact, the team welcomed the mentorship of Professor Sharon Ng, a marketing expert and Deputy Dean at NBS.

“SPAN mentors offer insights from their own experience and provide practical examples and advice on navigating challenges,” explained Mr. Goh. “Mentors also offer a sounding board for ideas, ensuring that participants make meaningful progress.”

Ega praised Prof. Ng’s guidance, which proved particularly crucial at pivotal moments. “She reminded us about the importance of managing client’s expectations,” he recalled. “Before our final presentation, she said we need to be prepared if judges ask questions about our early proposals that clients repudiated.”

This foresight proved invaluable when the judges did indeed question the team’s earlier focus on Thailand, prompting them to defend their eventual pivot to Malaysia.

 

Recommending a solution

The team took a systematic and strategic approach to the problem. “We analysed potential countries and sectors as well as the client’s internal capabilities,” Ega explained. “We then recommended a country and a sector that presented a big opportunity for CSV.”

Initially, the team recommended focusing on Thailand’s transportation sector. However, after extensive discussions with CSV, they shifted their focus to Malaysia’s power generation sector.

CSV’s managing director consulted directly with the team through regular bi-weekly meetings. A dedicated WhatsApp group facilitated constant communication and swift decision-making. Carolyn was crucial in maintaining this communication flow, ensuring the team and client were aligned.

“We provided them with three go-to-market strategy proposals, based on CSV’s value proposition as a pure-play sustainability advisor offering end-to-end bundled solutions,” Ega said.

The team even went the extra mile, by developing “Partnership Prototypes” that helped CSV identify high-impact opportunities and game out actionable strategies and frameworks to pursue them.

“The SPAN collaboration [helped] us validate and deepen our own business case and entry strategy… into a completely new market,” the client later wrote in their assessment of the team’s performance. “It allowed us to identify low-hanging fruits for immediate engagement – allowing us to optimise our potential investment into this new market.”

 

Post-SPAN Reflections

For team member Meta Yunita Pramasetio, the SPAN project was a transformative experience. “SPAN was a steep learning curve for me,” she reflected. “Although I was initially unfamiliar with the client”s industry and project, this experience accelerated my learning and adaptability within a short timeframe.”

Ega pondered the broader implications of their SPAN experience. “How can consultants with limited knowledge and expertise develop solutions to clients’ complex problems?” he mused. He found the answer in critical thinking – asking the right questions, challenging assumptions, and identifying biases – and the ability to adapt to new circumstances with an open mind and a growth mindset.

Mr. Goh wasn’t surprised by the team’s success. “In every module, they learn a lot of case studies in a classroom setting. But in SPAN, they get to put their knowledge into good use, and all the soft skills come into play – negotiation, addressing objections, conflict resolution, and project management,” he said.

“SPAN is where they really get their hands dirty, where the rubber meets the road.”

For Nanyang MBA participants, the SPAN capstone project offers a pivotal chance to apply the curriculum’s business thinking and insights to ongoing business challenges – the ideal beginning to a lifelong career driving change in their respective industries.

Ready to learn more about Nanyang’s MBA programme and SPAN? Find out more here.

 

Nanyang MBA

The Nanyang MBA is a flexible 12-month or 18-month programme designed to fuel your growth into a future-ready leader equipped with the skills needed to excel in a global, digital environment. The programme aims to develop impactful, culturally adept leaders who embrace the connection between business, technology, and innovation to excel in global environments and adapt to each new wave of digital change.

How Nanyang Business School’s SPAN Projects Drive ESG Change in APAC

How Nanyang Business School’s SPAN Projects Drive ESG Change in APAC

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How Nanyang Business School’s SPAN Projects Drive ESG Change in APAC

With ESG and environmental impact becoming top-of-mind issues for the business world, businesses are scrambling to solve their most intractable sustainability issues. Some turn to Nanyang Business School (NBS)’s sharpest minds by sponsoring a team through Strategy Projects at Nanyang (SPAN).

As future business leaders themselves, NBS’s MBA participants hit the ground running on sustainability issues. Through SPAN, MBA participants learn about real sustainability problems from businesses, and work to create real, workable solutions for their sponsors.

“The SPAN programme offers Nanyang Business School’s MBA participants the opportunity to apply their academic knowledge to real-world business challenges,” explains SPAN academic director Goh Kia Hong. “This hands-on experience is invaluable, allowing participants to test their skills in a dynamic business environment.” 

 

SPAN and why sustainability matters to the Nanyang Business School

The SPAN capstone module at NBS is a collaborative effort between sponsor companies and MBA participants. They work in teams over four months to address their sponsors’ real-life industry challenges through innovative thinking.

Sustainability has become an increasing concern for SPAN’s sponsor companies, driven by regulatory pressure and a recognition of sustainability as a significant growth driver. Following this trend, more SPAN projects have zeroed in on environmental, social, and governance (ESG) themes, emphasising the Southeast Asian context.

“Many sponsor companies are at different stages of incorporating sustainability,” explains Kia Hong. “Some are at the very beginning stages, while others have already implemented sustainability programmes but are facing growth or market penetration challenges.”

Kia Hong emphasises that SPAN is designed to solve real-world issues rather than theoretical problems. “We look for real consulting projects,” he explains. “We are very clear to the sponsor: we want a real project that keeps executives awake at night.”

 

What SPAN teams provide to sponsors

Every SPAN project gives a sponsor company access to a diverse and experienced team of MBA participants, who contribute meaningful and strategic benefits to the job.

1. Bringing in diverse, outside-in perspectives

Each SPAN team is intentionally composed of members with varied professional and cultural experiences. “The programme’s focus on diversity within teams enhances participants’ exposure to different perspectives,” explains Kia Hong.

This diversity, along with team members’ outsider perspectives on the sponsor’s industry, helps to spark fresh insights into sponsors’ problems. “That’s the intent of any SPAN project,” explains Dr. Rachel Ooi, an associate professor at Nanyang Business School and a veteran SPAN mentor. “We want them to co-create – to challenge the client while solving the same problem and thinking differently.”

The results are often quite surprising to the sponsor company. A SPAN team mentored by Rachel recommended that their palm oil business sponsor engage with stakeholders in the broader ESG ecosystem – an idea that had not occurred to the sponsor before.

“The CEO and C-suite team said that these were amazing outside-in perspectives that they could never have done by themselves,” shares Rachel. She adds that the client remarked, “You have connected me with the ecosystem of ESG that I am not aware of.”

2. Challenging assumptions and offering alternative solutions

Sponsor companies often fail to grasp the complexity of the sustainability landscape beyond their immediate operations. “Because the clients are doing it every day, they may be stuck with what they are already doing and may not be able to look beyond their problem,” explains Kia Hong.

“Let’s say a client is providing a carbon tracking system to the cacao-growing industry and is looking at growing to other industries. But, when you go outside, the value chain can be very different!”

By asking questions that insiders might overlook, SPAN teams often challenge assumptions and stimulate creative problem-solving.

For instance, one team signed up to work with a sponsor selling sustainable products to the hospitality industry. Noticing the saturated market for green products, the team suggested a strategic shift: “Why don’t you pivot your business strategy to one where you provide sustainability consulting?” Kia Hong recalls. “There will always be somebody who can sell a cheaper, more sustainable product. And then, you’re not giving value.”

Not every recommendation is positive; sometimes, difficult truths must be shared. “We tell the students: be honest!” says Kia Hong. “We cannot tell them only what they want to hear. They are actually quite impressed by the fact that we say no.”

3. Integrating technology to improve ESG performance

Emerging technologies designed to integrate sustainability data from various systems are increasingly driving improvements in ESG performance. SPAN teams actively engage with these technologies as part of their curriculum, and are thus well-equipped to advise sponsors on how to use them effectively.

SPAN teams work on a wide range of projects that combine technology and sustainability. Many sponsors’ SPAN projects frequently seek assistance integrating new technologies into their operations.

“Some of the past sustainability-related industry projects we have undertaken include digital transformation and decarbonisation strategy for the real estate industry in Southeast Asia; applying AI and foresight methodology to scenario analysis for the Philippine power industry; and a market study on hydrogen as a sustainable energy source,” Kia Hong explains.

 

What SPAN teams learn from the experience

The Nanyang Business School’s SPAN capstone module resonates with graduates long after they leave the programme. It not only fast-tracks their leadership and management training, but also gives them a deeper understanding of ESG principles and their application in real-world business settings.

It’s almost inevitable that SPAN programme members become sustainability advocates in their chosen careers.

“As more companies recognise the importance of sustainability, Nanyang Business School’s MBA graduates are well-positioned to drive ESG initiatives,” Kia Hong concludes. “Their experience from SPAN will enable them to advocate for impactful ESG policies, develop sustainable business models, and contribute to their organisations’ long-term success.”

Looking to make a difference? Find out more about the SPAN programme and learn about the Nanyang Business School’s capstone projects.

 

About Nanyang Business School

A premier business school within a leading technological university, Nanyang Business School (NBS) is the nexus of world-class innovation, research, and business education. At NBS, we inspire innovation through interdisciplinary exploration, cultivate culturally adept leadership, and champion sustainability-driven transformation.

Learn more about our graduate programmes here: https://www.ntu.edu.sg/business/admissions/graduate-studies

 

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Beyond the Hype: Generative AI’s Impact on Policy, Education and People

Beyond the Hype: Generative AI’s Impact on Policy, Education and People

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Beyond the Hype: Generative AI’s Impact on Policy, Education and People

Generative artificial intelligence (GenAI) is reshaping how we work and think. And a heavy helping of hype has followed: an endless rotation of pundits continues to sing the technology’s praises online.

But, in reality, it’s too early to see clearly beyond the chatter. Like any generation caught in the middle of disruptive technology, we can only wait and see how the benefits of GenAI measure up against its risks.

To understand GenAI’s promise and potential pitfalls, we talked with Prof. Goh Kim Huat, Associate Dean (Graduate Studies) at Nanyang Business School (NBS), who develops clinical AI algorithms when he’s not overseeing NBS’s MBA programmes.

 

AI’s impact – fast and slow

Prof. Goh is an old hand at AI: “I started doing analytics and AI work about 20 years ago,” he recalled. “Back then, it wasn’t called AI; it was called computer science, statistics or even econometrics.”

In Prof. Goh’s graduate school days, the large language models (LLMs) behind today’s GenAI didn’t exist. It was only in the late 2010s when transformer-based deep learning architecture made LLMs possible, leading to the 2020s’ generative AI boom.

GenAI is so new, it’s still not yet made a decisive impact on the way we work and think. “Change takes time to percolate through industries,” he explained.

Prof. Goh suggests we’ll see a phased impact of GenAI on the business world. Currently, AI automates existing business processes, focusing on incremental efficiency improvements without fundamentally transforming business operations.

“[AI will] start to change business models – you’ll start to see industries get progressively disrupted, or new industries emerge,” Prof. Goh explained, citing image protection software Nightshade and companies that provide data labelling services as examples of the latter. “Industry-level impact will take much longer because new technology often has indirect effects.”

And as GenAI increasingly takes over the cognitive labour previously reserved for humans, existing industries will find their business models disrupted.

“I tried using AI for programming in Python, and it generated excellent code, which could have a big impact on firms that rely on offshore programming,” Prof. Goh recalled. “Low-end programming jobs, I think, will be greatly impacted.” 

 

GenAI’s human impact

Lost jobs are just the first in a long line of unpredictable impacts that GenAI will have on people.

“Humans live in the short term, whereas companies and economies operate in the mid to long term,” explained Prof. Goh. “When a person loses a job, one or two years of unemployment is a very long time, but from an economic standpoint, a temporary increase in job losses may be seen as beneficial for the country if the nation is able to reskill and redeploy structurally displaced individuals to other job roles.”

As with any new tech, the ethics of GenAI remain a work in progress – regulators, educators, and ethicists will have their hands full in the next few years responding to GenAI’s impact on labour and other intractable moral dilemmas:

  • Protecting creator rights: AI-driven changes are blurring the boundaries of creative ownership and payment. “If creators can’t protect their work, there’s no motivation to create, so the market will fail eventually,” explained Prof. Goh.
  • Deepfakes and trust: Scammers increasingly use AI-generated “deepfakes” to scam their victims out of their hard-earned cash. “Over time, this technology might create a generation that struggles with trust because they can’t tell if images or videos are real.”
  • Inequality: If AI becomes another form of capital – or a finite resource that produces value in an economy – Prof. Goh believes the technology could exacerbate income inequality over time. “If you only have certain individuals or companies with access to AI, that will affect wealth distribution across people, nations, and geographic locations,” he explained.
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To ensure AI delivers on its potential, regulators must walk a fine line between fostering innovation and addressing potential risks – something he’s witnessed in his work with regulators from Singapore and abroad.

“Policymakers must balance how tightly they want to govern AI,” Prof. Goh explained. “For example, if you get too strict (for example, not allowing data to be used in LLMs because it could be shared), then you will not be able to use the technology.”

The right regulatory balance allows experimentation while ensuring ethical use and mitigating potential harms. Prof. Goh observed that Singapore – its pragmatic reputation aside – generally adopts a pro-technology stance. “Many tech innovations in Singapore, we allow to a point. We clamp down only when we see some problems,” he explained.

For issues like deepfakes, Prof. Goh prefers education over regulation to tackle the problem. “Regulation is going to be very difficult, especially with open access to the technology,” he explained. “We’re generally proactive about regulation in Singapore, but education may be the most important tool here—helping people understand that what they see may not be true.”

 

Addressing the cognitive offloading problem

Educators must strike a different balance between teaching GenAI as an essential future technology and ensuring it becomes a tool, not a crutch.

“We wouldn’t say, ‘Don’t use AI because it impedes learning’,” Prof. Goh said. “It’s like telling people to stop using Google and go back to libraries – it won’t work. But I think the idea that ChatGPT can solve everything is just naive.”

Prof. Goh raises concerns about cognitive offloading to AI and its effect on developing critical thinking skills as AI becomes more prevalent in business.

Before GenAI, students learned inductive reasoning on their own. However, today’s students and workers often delegate analysis to an AI chatbot. “It reduces our need for inductive thinking,” Prof. Goh explained. And just as muscles weaken without exercise, cognitive skills can weaken when not regularly used. “If one hasn’t been trained in the basics and then forced to use AI, the mind may not fully develop,” Prof. Goh explained.

Prof. Goh suggests a two-part solution to allow AI in coursework without the risk of detrimental cognitive offloading. “First, you must teach the fundamentals of individual thinking, the general principles,” he explained. “Then, build on GenAI’s capability to say, ‘This can now be done much faster.’”

 

Building a long-term AI curriculum

As NBS’s Associate Dean, Prof. Goh is helping NBS situate GenAI in the curriculum and align the technology with the school’s goals. “A lot of our primary research in AI is done through CCDS, the College of Computing and Data Science, where they focus on foundational AI research,” Prof. Goh explained. “At NBS, my colleagues and I conduct applied AI research.”

Universities must stay ahead of the curve on GenAI’s emergence as a transformative trend, but not too far ahead; when the hype eventually dies down, nobody wants to be left with a degree in a stagnant technology (MS in the Metaverse, anyone?).

“We need to ensure that it’s sustainable: it can’t be too applied to the point where it’s just a ‘flavour of the year’,” explained Prof. Goh. “We need to have something enduring over a long period of time.”

However, long-term trends look favourable for GenAI. “Over the last two years, many universities worldwide have created courses dedicated to AI. This usually signals a paradigm shift,” concluded Prof. Goh. “When entire colleges are created around GenAI, it will be here for a long time – this is a global trend.”

 

Nanyang MBA

The Nanyang MBA is a flexible 12-month or 18-month programme designed to fuel your growth into a future-ready leader equipped with the skills needed to excel in a global, digital environment. The programme aims to develop impactful, culturally adept leaders who embrace the connection between business, technology, and innovation to excel in global environments and adapt to each new wave of digital change.

Balancing people, planet, and profit: How sustainability drives businesses, with accountants leading the charge

Balancing people, planet, and profit: How sustainability drives businesses, with accountants leading the charge

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Balancing people, planet, and profit: How sustainability drives businesses, with accountants leading the charge

The clock is literally ticking on climate change. We have less than five years before global temperatures reach a point of no return of 1.5°C of warming, beyond which global warming becomes irreversible.

This deadline is pushing governments to meet global environmental targets by 2030 to address rising temperatures from climate change and reverse massive biodiversity loss.

Businesses must now go beyond counting their profits to measuring the impact of their operations on the environment. They’re on the clock, too – under pressure from both consumers and regulators to commit to sustainability in practice, not just in name.

Green accounting, or sustainability accounting, has increasingly become central to companies’ operations. With sustainability accounting on the rise, accounting personnel must take on a larger leadership role in helping businesses meet their sustainability targets.

In a recent NBS Knowledge Lab seminar – and in ensuing conversations – Goh Kia Hong, senior lecturer at Nanyang Business School’s Accounting division, and Anne Liew Mei Hong (Nanyang Executive MBA ‘25), chief financial officer at Chuan Hup Holdings Limited, highlighted the benefits of sustainability reporting for businesses, and detailed how accountants can lead the charge.

 

Sustainability reporting and accountants’ evolving roles

The United Nations defines sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.”

In this context, green accounting measures the environmental costs and benefits of economic activities, aiming to maintain environmental sustainability and meeting corporate social responsibilities.

Governments have made sustainability a legal obligation for businesses in their jurisdictions. For instance, Singapore now mandates SGX-listed companies to report Scope 1 and Scope 2 greenhouse gas emissions, in line with global standards like the International Sustainability Standards Board (ISSB).

To accurately report on this expanded view of a company’s business activity, accountants must go beyond their traditional focus on financial data to “tracking, reporting, and verifying non-financial data related to ESG (environmental, social, and governance) factors,” Anne says.

“Only the accountant has visibility into the entire ecosystem,” she adds. This puts them “in the best position to find a balance between complying with sustainability and achieving profit goals.”

Kia Hong understands that this new role might stretch accountants’ current comfort levels. “Integration of non-financial data – especially related to environmental and social impact – can be complex,” he says. “Accountants need to adapt to new methodologies, terminologies, and regulatory frameworks.”

 

Overcoming data collection challenges

Accurate metrics are the foundation of effective green accounting. “Ensuring the accuracy and consistency of data is crucial in sustainability reporting, and it is also the most challenging part,” says Anne.

While global reporting frameworks like the ISSB provide accounting professionals with a reporting template to follow, Kia Hong notes that collecting accurate metrics is often easier said than done. For one, he notes that “accountants have limited expertise in environmental metrics such as carbon emissions and energy use.”

He also recognises that there is a “lack of standardised methods for collecting non-financial data.” For example, “qualitative factors like employee well-being or societal impact” are difficult to measure.

Despite these challenges, Kia Hong suggests several methods for improving data accuracy: accountants should rely on “verified, reliable data sources” and apply “clear methodologies, such as the GHG Protocol for emissions.”

He adds that “collaborating with experts in environmental science and engineering” and “leveraging digital tools such as data analytics, AI, and IoT (Internet of things) systems to automate and verify data collection processes” can improve the reliability of sustainability metrics.

For Kia Hong, accurate reporting promotes an ethical approach that “builds trust with stakeholders and reduces long-term risks,” minimising the temptation to resort to superficial claims (greenwashing) or silence (greenhushing).

“Accountants play a crucial role in ensuring transparent, honest reporting by adhering to clear standards, such as those set by the ISSB, and emphasising the importance of accuracy in disclosures,” he points out.

 

Aligning sustainability with corporate strategy

Anne notes that accountants are in an “ideal position to communicate sustainability performance to stakeholders (management, the board, auditors, and shareholders).”

This indicates a duty to advocate for closer alignment between corporate strategy and sustainability – for instance, by integrating sustainability goals into the company’s core business objectives and strategic plans, “to make sustainability a driver of business performance rather than a side project,” as Anne puts it.

Anne also recommends “linking sustainability strategy to value creation for stakeholders such as increased brand reputation, improved customer loyalty, better employee retention, and improved investor confidence.” An Oxford University meta-study supports this observation, finding that 80% of respondents saw stock price performance positively influenced by good sustainability practices.

Anne also proposes that “individual departmental KPIs should include sustainability reporting elements.” She adds that this can incentivise employees at all levels to prioritise sustainability in daily tasks and decision making, embedding sustainability in operational practices over the long term.”

 

Building a culture of sustainability

Anne stresses that sustainability is not solely the responsibility of the accounting department but requires a “concerted effort across the board – from stakeholders, the board of directors, and vendors.”

“Everyone plays a role, but I think accountants can be the project leaders in the data collection process,” she says. “The role of accountants is to marry this data into a business perspective – showing its implications on cost, revenue, and risk.”

Training and education can help foster a broader understanding of sustainability principles across different departments. Training achieves several goals at once: “creating awareness, building internal capacity, and building more support and consensus across different departments in the organisation,” Anne points out.

What is most important, Anne notes, is that “at the end of the day, the entire organisation needs to align with the same vision to achieve the goals set by the company.”

Anne also advocates for implementing specialised accounting software that integrates with existing ERP (enterprise resource planning) systems and supply chain data sources. This is “to facilitate data collection while improving traceability and accuracy” – enabling more effective monitoring and reporting of sustainability performance.

 

The future of green accounting

For Kia Hong, tomorrow’s accountants will need to adjust to a future that “will increasingly blend financial and non-financial reporting, which requires them to expand their roles in ESG, climate risk assessment, and integrated reporting.”

In brief, they’ll need to rise above a limited reporting-only role to “become strategic advisors, helping businesses navigate sustainability challenges while remaining financially viable…. as standards become more widespread, the role of accountants will evolve towards ensuring holistic accountability – encompassing environmental, social, and economic dimensions.”

As accountants upskill and diversify their skill sets, they will be able to serve more organisations integrating sustainability into their operations – and do their part to race against the clock and meet sustainability goals.

 

The Nanyang suite of MBA programmes can help prepare finance executives for this sustainability-focused finance regime. The period of study spans between 12 months to 2 years, depending on the chosen programme.

The programmes emphasise developing culturally aware, impactful leaders who grasp the synergy between business, technology, and innovation, empowering them to thrive in international environments and navigate continuous digital transformation.

Learn more about the Nanyang MBA programmes here.

 

Download the Nanyang Executive MBA brochure

Click here to learn more about the Nanyang Executive MBA programme or contact us at execmba@ntu.edu.sg.