Alumni Reflections: The Impact of Nanyang EMBA
Graduate Studies Blog
NANYANG EXECUTIVE MBA
Alumni Reflections: The Impact of Nanyang EMBA
We asked James Tan, Jessica Yu, and Nicholas Taposh to tell us what they got out of the programme, the “why” that brought them there, and the positive outcomes that only became clear to them after they’d returned to their careers.
Filling capability gaps that you can’t just master on the job
As the Chief Executive Officer of TOUCH Community Services, a multi-service charity organisation, James Tan understands the challenges faced by the community social service sector, and recognises how technology could help address the challenges.
He hoped the programme could help him facilitate technology’s expanding role in the community services sector. “One of my motivations was the focus on digital and technology modules,” he explains. “Digital evolution is shaping the way businesses and services are delivered, breaching new grounds to touch lives in a whole new way.”
Jessica Yu, Head of Application (Refractive Lasers) at Carl Zeiss Meditec, felt that she needed to supplement her technical background to qualify for a more strategic role in the organisation. “Before beginning the Nanyang EMBA, I didn’t have the expertise in strategic capability,” she recalls. “The programme has helped me grasp the broader organisational landscape and contribute to long-term objectives.”
Stand out as a leader, not just as a team member
Nicholas Taposh had been running Singapore-based IT solution business SmartMatrix for six years, and Bangladesh-based pharmacy Care-Box for four. He decided to join the Nanyang EMBA to gain the knowledge he needed to further develop his enterprises.
He never thought he’d also end up changing his leadership style in the process: “Since finishing the EMBA, my leadership style has changed from a top-down approach to a more collaborative one,” he explains. “I now include my team in decision-making, boosting creativity, and teamwork.”
James, for his part, hoped to explore different styles of leadership that would work in a dynamic environment. “Successful leaders need to be highly adaptive in the way we lead,” he explains. This insight stood out most during James’ two-week stint in UC Berkeley Haas School of Management.
Leading the charge in Digital Transformation & AI
Nicholas has gone all-in on digital transformation and AI in his business, thanks to Nanyang EMBA’s courses that explored the potential impact and use of these technologies.
“I used what I learned about digital transformation to lead a major update in our technology, enhancing our operations and improving how we connect with customers,” Nicholas explains. “AI is good at helping us predict market trends and adjust our strategies more effectively.”
Jessica credits Nanyang EMBA for giving her “a solid grasp of digital transformation, AI, and data analytics” – which she plans to use to great effect at her organisation.
“As a pioneering medical device company, we can harness AI to revolutionise patient care – analysing extensive patient datasets using sophisticated algorithms, to uncover hidden patterns and forecast disease trajectories,” she tells us. “This helps us tailor treatment plans to individual patient needs, resulting in more effective and streamlined care.”
Finally, James looks forward to using the Nanyang EMBA’s insights on digital transformation to further extend his digital leadership in addressing challenges in areas like the ongoing manpower crunch and complexity across social issues.
“Digital technology knowledge and skills are becoming more critical in ensuring that services are readily accessible and resources and optimally allocated, as we better understand and meet the needs of the people we serve,” he explains. “The recent pandemic highlighted the gaps and amplified the importance of service accessibility – where digital platforms will help ensure that the needs in the community can be met.”
Being “the change you want to see” in your industry
Both Nicholas and Jessica credit the Nanyang EMBA for helping them increase their leadership profiles in their respective industries.
Jessica got her chance when Zeiss China was designated as a key market for the global Presbyond initiative. “The local team was initially reluctant to prioritise the project,” she recalls. “I initiated open dialogue to understand their perspective; I built trust and encouraged shared ownership.” Due to Jessica’s efforts, the local team developed “a willingness to take calculated risks and explore innovative approaches for Presbyond.”
Nicholas appreciates how the Nanyang EMBA provided him with the insights and practical skills he needed to develop new business initiatives. “I launched a new business wing in Singapore focused on commodity trading – which is a significant milestone for us,” he explains. “The Berkeley module provided exceptional training in business planning and market analysis, which were vital for crafting our trading strategy.
“The Nanyang EMBA also strengthened my understanding of market dynamics and enhanced my ability to make strategic decisions,” he continues. “As a result, we successfully launched the new business wing and are already seeing encouraging outcomes.”
Deepening and expanding one’s industry perspective
Our alumni completed the Nanyang EMBA with a different perspective of their respective industries, and their roles in it.
Jessica, in her case, had a view of innovation “that was narrowly centred on technological breakthroughs and new product creation,” she tells us.
“The commitment was initially very daunting, but embarking on the Nanyang EMBA programme was very enriching and rewarding,” James explains. Beyond helping him appreciate the power of technology such as generative AI and the exciting opportunities to transform the non-profit sector, James appreciated “modules such as neuromarketing and environmental sustainability that will prepare senior executives to transform and lead the organisation into the future.”
Finally, Nicholas touts the Nanyang EMBA’s role in “broadening my understanding of different industries and improving my ability to work effectively across different cultures,” he tells us.
Conclusion: Rewarding in multiple dimensions
For our recent graduates, the Nanyang EMBA’s classroom knowledge and hands-on business experiences have helped them stay relevant in a fast-changing technological global landscape.
The Nanyang EMBA experience is unique for its flexible programme and part-time format that lets participants set aside focused time for both work and EMBA responsibilities. Follow in our recent grads’ footsteps and accelerate your own career through the Nanyang EMBA programme – visit the Nanyang EMBA website or download the brochure to learn more about the programme and available funding options.
About the Nanyang Executive MBA
The Nanyang EMBA provides seasoned business leaders like Masato with the essential tools for purposeful leadership in today’s hyper connected economy. Its part-time format allows for integration with work commitments, enabling focused attention on both career and education. The programme’s flexibility, spanning from 13 months to two years, caters to diverse professional demands, ensuring no compromise on career advancement.
Download the Nanyang Executive MBA brochure
Click here to learn more about the Nanyang Executive MBA programme or contact us at execmba@ntu.edu.sg.