
From Thailand To Singapore: A Day In The Life Of A Marketing Intern At Philips Singapore
Graduate Studies Blog

MSC MARKETING SCIENCE
From Thailand To Singapore: A Day In The Life Of A Marketing Intern At Philips Singapore
For Nanyang Business School (NBS) alumnus Nidchakul (Jen), honing these communication skills has been a game-changer for her career. Having lived in Thailand all her life, she embarked on an MSc Marketing Science (MMS) in Singapore to connect with different cultures and perspectives.
“If I stayed in Thailand, I would be staying within my comfort zone,” Jen shared. “I wanted to work with people from different countries, learn about how they think and do projects, and become more adaptable. That’s why I decided to quit my job and seize this once-in-a-lifetime chance.”
Her bold move paid off. Jen’s journey in Singapore – first as an MMS participant, and most recently as a marketing intern at Philips Singapore – has equipped her with the skills to thrive in any marketing team.
A day in the life of a marketing intern at Philips Singapore
It’s not uncommon to find a Philips product at home — the brand is recognised worldwide for its diverse range of electronics, including shavers and air fryers. Jen’s five-month internship at Philips Singapore exposed her to the complexities of creating end-to-end campaigns for various product categories.
“The marketing team in Singapore is quite lean, which gave me a great chance to help out across all categories: oral healthcare, beauty products, and more,” she said. “One of my key tasks was analysing sales data and discovering opportunities and challenges. We would then leverage these data insights to optimise promotional campaigns for products of the month.”
Besides data analytics, Jen was able to exercise her creative skills as well. She was in charge of designing and executing a range of creatives, such as social media posts, brochures, and posters for retail stores.
In particular, the internship has allowed her to participate in the planning behind a successful product launch. In one recent project, she supported the launch of Philips’ latest Hair Dryer 8000 Series, from on-the-ground consumer research to crafting key messages.
“It was a good experience to be part of the whole process of a marketing campaign,” she shared. “We started by interviewing consumers about their behaviour when using hair dryers, their pain points, and what they thought about our product. We used these insights to shape the tagline and messaging for the campaign.”
This industry experience has enabled Jen to reinforce her learnings from her MSc Marketing Science classes.
“My module on Marketing Analytics gave me the analytics skills to build data-driven campaigns and deliver better results,” she recalled. “I also loved the Branding module, which taught me how to craft compelling brand campaigns that appeal to the audience.
Mastering effective communication in conflict
Before joining the MMS programme, Jen already had two years of working experience in Bangkok under her belt. But she found that working in a multicultural melting pot like Singapore was a whole new ballgame, challenging her to strengthen her communication skills.
“In Philips, I was working with colleagues of different nationalities: Singaporean, Malaysian, Chinese, Indian, and more,” she explained. “My experience with group projects in the MMS programme gave me the foundation to communicate with people and deal with conflicts when they happen.”
Group projects are a crucial part of the MMS journey. This gave Jen hands-on experience in solving real-world marketing problems alongside course mates of diverse backgrounds.
“Different people work in different ways, so of course, we sometimes encountered conflicts,” she pointed out. “I learnt how to adapt my communication style and find common ground in order to achieve our goals together. Knowing how to meet others halfway and deal with conflict prepared me better to take on the working world.”
From classmates to family
Singapore’s fast-paced working culture was another eye-opener for Jen during her internship. “I think people are a bit more chill in Thailand,” she laughed. “In Singapore, people are more intense – everyone works so hard.”
But thanks to the time management skills she honed at NBS, it didn’t take long for her to adapt. “Every module has group projects and individual assignments, so we had a lot of deadlines to juggle,” she said. “I learnt how to manage my time efficiently.”
Beyond time management, Jen appreciates that studying abroad has taught her how to manage her life. Being away from family meant that she had to “do everything by myself”, building her strength and independence. “I feel like I’m not a young kid anymore,” she confessed.
Although she was far from home, Jen was able to find a supportive family in the NBS community. Her NBS journey left her with cherished friends that she keeps in touch with today. “We worked on group projects together, faced problems together, supported each other,” she recalled. “If we have time in the future, we’ll definitely travel somewhere together.”
The MMS professors were a pillar of support for her too. “I could ask them about anything – not only about marketing, but also about life in Singapore,” she shared. “It felt just like family there, with people that really supported me. I didn’t feel lonely or homesick at all.”
Bringing knowledge back home
Now that Jen has completed her Philips internship, she hopes to return to Thailand and make an impact with her newfound skills.
“In the long term, I want to share the knowledge and experience I’ve gained in Singapore with the Thai community,” she explained. “I’ve been lucky to study abroad and I’d like to bring back my learnings, such as Singapore’s culture of efficiency and good time management.”
Looking back on her journey, Jen fondly reflects on how much her time at NBS has given her a global perspective.
“My MMS experience pushed me out of my comfort zone and transformed my worldview,” she summed up. “I believe the mindset I’ve developed will help me to achieve my goal of making an impact in Thailand.”
Find out more about the Master of Science (MSc) in Marketing Science (MMS) here.